Confidentiality policy

The website www.atelier-chauvance.com (hereinafter referred to as the “Site”) is programmed and published by ATELIER CHAUVANCE SARL (hereinafter referred to as “A/C” or “we/our”). Please refer to our Legal Notice for more information on this subject, as well as additional terms that govern your access to our Site and our services:

Legal Notice ;

Confidentiality policy ;

Cookie management policy.

By using this site, you agree and consent to the entirety of these terms. If you choose to not accept these terms, you are not permitted to continue to use the site or our services.

A/C is committed to respect the rules related to the protection of the private lives of its customers and all other visitors to its Site.

We invite you to take a look every so often at our Confidentiality Policy in order to keep up to date.

1. DATA CONTROLLER

Our data controller is:

ATELIER CHAUVANCE SARL

Place des Philosophes, 18

1205 Geneva – Switzerland

Registered at the Chamber of Commerce of the Geneva Canton

Company registration and VAT number: CHE-351.573.414

Responsible for the publication Mr. John Isaac, President

Contact information:

Email : contact@atelierchauvance.com;

Telephone number : + 41 78 211 14 47; or

Refer to the page “Contact Information” on our Site.

2. OUR COMMITMENT WHEN IT COMES TO DATA PROTECTION

We commit to respecting the principles of data protection.

In applying these principles, personal data will be :

dealt with in a manner that is legal, fair and transparent ;

collected in a manner in which the purpose is defined, explicit and legitimate; and not in a manner that has an ulterior motive that is different from its purpose ;

will be stored in a manner that is proper, appropriate and limited to the amount of time that is necessary to serve its purpose and for which it was collected in the first place ;

precise and kept up to date.

treated in a manner that guarantees that it is secure ;

will only be transferred outside of the European Economic Area if the country in which the data is to be stored has a level of data protection that is appropriate or if the country gives the appropriate guarantees.

3. DATA COLLECTION

A/C collects and processes personal data for the following uses :

for the sale of our services on the Site ;

when consulting with customers in regard to the services offered on the Site ;

after sales support for our services ;

for the access to the Site.

In consideration of our mutual relationship, you are can communicate your data to us through multiple channels :

by filling out the order forms that are available on the Site ;

by subscribing to our newsletter ;

by writing comments in the social media in which we are present (e.g. Instagram and LinkedIn).

Personal data in this context include : Last name, first name, email address, street and invoice address, telephone number, browser data from the site (please refer to the section on cookie management to learn more).

A/C neither collect nor process personal data related to children younger than 16 years of age without the expressed permission of their parents or guardians.

If the personal data regarding a child have been collected on our Site, the parents or guardians can block the use by contacting us immediately.

4. THE PURPOSE OF COLLECTING AND PROCESSING YOUR DATA

Your personal data is used by A/C with your consent and/or with the legitimate interest of A/C based on the fact that the Site has been made available to offer services related to:

to consummate a contract with you and/or to carry out specific steps you have requested ;

to permit you to be able to browse through our Site and to be able to take advantage of the services we have available ;

to be able to respond to inquiries, requests and claims ;

for you to be able to receive our newsletter ;

to help match our information, our notifications, our offerings and our services to your interests ;

to develop new services, to improve our customer support, etc. ;

to be compliant with the law.

5. WHO RECEIVES THE DATA

The personal data that you send us is strictly kept by employees of A/C and its affiliates, all of whom are authorized to use the data within the auspices of their duties and in the proper provision of our services.

All employees of A/C and its affiliates are aware of the importance of the protection of personal data.

In general, your personal data is not transmitted to third parties. Your data will only be sent:

based on the consent you have already given ;

to one of our sub-contractors, when we are properly processing something in order to respond and deal with your requests and orders. Our sub-contractor receives the data solely to respond to your requests and orders. They are only authorized to use the data in that manner,

to government authorities who have the right to access information, based on the application of statutory requirements ;

a sub-contractor who is involved in properly processing the data so that we can provide you with a Site that is more user-friendly and improved ;

a sub-contractor involved in properly processing data for the purpose of marketing and advertising ;

based on a merger or acquisition of all or part of A/C by a third party.

6. SUB-CONTRACTORS

A/C goes to great lengths to choose its sub-contractors. They also have a commitment to protect your data.

TOOLS FOR DATA ANALYSIS

Google Analytics – We use this data analysis tool on an internet site provided by Google Ireland Limited. This service uses cookies that allow us to analyze your use of our Site. The data generated by these cookies is related to your use of the Sites, including your IP address (the ID of your line), which allows the data to be transferred and stored by Google on their U.S. servers. Google does not match your IP address with other data that Google has. It is not technically out of the question for Google to be able to identify the occasional user based on the data obtained. It is conceivable for certain personal data and other user profile data from Google’s own sites to be used for purposes that are not under our control. What compounds this data protection issue is the fact that the data is transferred to servers in the United States.

If you would like to disable Google Analytics, you will use the appropriate add-on for your browser by clicking on : tools.google.com/dlpage/gaoptout?hl=fr. Keep in mind that disabling could mean that certain functionality that you wish to use may not be available.

Hotjar – we use this web analytics tool. It is supplied by Hotjar Ltd. This service allows certain randomly chosen users to record their interactions anonymously on the Site. Mouse movements and click activity are recorded in order to determine which pages on the Site could be improved. Hotjar also uses cookies. In order to prevent any form of direct identification of users, IP addresses are recorded and processed anonymously. The data collected is never personalized and it will not be transferred to any third party. If you do not want to be tracked, you can disable all internet sites that have integrated Hotjar in your browser. If you would like more information, please refer to Hotjar’s internet site : https://www.hotjar.com/opt-out.

7. DATA STORAGE

A/C commits to keeping your personal data for no longer than necessary to fulfill the purpose for which the data is collected in the first place. And in doing so, we are compliant with the statutory data retention requirements applicable for certain categories of data.

8. SOCIAL NETWORKS

You will find social network links on the Site.

If you are already connected to the corresponding social media networks, when you click on those links, you will be connected to their services and, as soon as you click on the button, the chat box will allow you to be able to share content directly. If that is not the case, you will be requested to contact the social media networks.

It is your responsibility to monitor the security and confidentiality settings in the those social networks. The same applies to their terms and conditions.

You can find more information on the collection, storage and use of your data by these sites at the following addresses:

Instagram : https://help.instagram.com/155833707900388

Linkedin : https://www.linkedin.com/legal/privacy-policy

9. SECURITY

A/C will apply all reasonable technical and organizational measures related to the type, the use and the context of personal data that you have given to us, considering the risks associated with processing that data. We will do so in a manner that will protect the integrity of your personal data and, in particular, to prevent that data from being destroyed, lost, modified, disclosed, revealed or otherwise being subject to unauthorized access, regardless of whether the access is accidental or illegal.

This Site is protected by an SSL certificate which ensures the encryption of confidential data.

This Site uses CMS WORDPRESS, which is regularly updated in order to avoid security leaks.

We would like to remind you that at the end of the day, it is incumbent of each and every one of us to apply best practices to the protection of personal data and confidentiality. That is why we strongly suggest that you never communicate your passwords to any third party whatsoever, that you systematically log off from your social media accounts, and that you close your browsers as soon as you finish working. This particularly applies if you access the internet from a shared device. This will allow you to avoid inadvertently giving anyone else access to your personal data.

We also recommend that you avoid giving documents that contain your personal data to any third party or that you publish them on social networks.

YOUR RIGHTS AND HOW TO ENFORCE THEM

In accordance with the applicable regulations regarding the protection of personal data, you may, at any time, exercise your rights of access, modification, and deletion of your data. You also have the right to limit and to prevent the transfer of your personal data :

For our newsletter : you can use the unsubscribe link located in each newsletter we send to you ;

From a more generic point of view, you can contact us directly by email : contact@atelierchauvance.com.

To the extent that you no longer have any contractual relationship with A/C and A/C no longer has any legal obligation to retain your data, A/C will delete your personal data from its databases within 72 hours.

11. CONTACT INFORMATION

If you have any questions regarding our Confidentiality Policy, please do not hesitate to contact us:

Telephone number : + 41 78 211 14 47

Email : contact@atelierchauvance.com.